These are our customers FAQ

I have never stayed at a campsite before – how does it work?

That is a very sweeping question, but the short answer is pretty much the same as other accommodations. Book your stay with CAMPSAWAY, then just turn up on the day. Not complicated! The beautiful thing about campsites is each one is located in a very unique, beautiful location. One might be located right on the beach while another is by the mountain’s. CAMPSAWAY ensure’s you’re staying at the best campsite locations fully proofed and approved by us.

Which season is best for camping?

That all depends on what you want. The summer will always be the most popular camping season, when you can soak up the rays and swim around the clock, but more and more people are discovering the charms of the great outdoors in the spring and autumn (and even the winter). Off-season is probably the best time for those who want peace and quiet, with the coast to yourself. Many people believe that seafood is at is best in the winter half of the year, since the sea is at its healthiest then. 

How do I know whether camping would suit me?

Hmm, this is a very subjective question. Not everyone feels comfortable about sleeping in a tent or in a caravan, sardine-style. But staying in a caravan is like living in a small house, and most can manage that without any problems. So we’re going to stick our neck out and say that everyone should try camping at least once! If you have kids, this is a fairytale trip for them. Waking up in the middle of nature is just magical!

Where can you buy food?

Yes, most campsites now have a restaurant, café and a shop. Also, some campsites have supermarkets very close by! Ask the receptionist at the desk or just a simple Google Maps search will take you there.

What can you do on a campsite?

Well, how much time have you got? Seriously though, modern campsites have an almost endless number of activities. There are pools and associated areas, ziplines, climbing walls, kayaks for rent as well as pedal boats and fishing gear (and that’s just a few of the things). Did we mention playgrounds for the kids?

It’s important to point out that you don’t have to do all those things, just because you’re staying at a campsite. You could equally well use it as a place to sleep and spend your days discovering the west coast of Italy by boat, for example. 

If I arrive after the reception has closed, what should I do?

When we book your camping pitch in advance, the camping staff will always ensure that you have access to your place even if you arrive after reception hours. Feel free to contact reception so that they know when you will arrive. 

What do I do if the barrier is down?

If the barrier is down and you need to check in after closing hours, some campsites have automatic check-in stations, rather like at airports. If you have booked in advance, staff from reception will usually leave a key for you. 

The barrier is usually down in the daytime to avoid unwanted or disturbing traffic, apart from those who live in the area. The barrier opens when you swipe an access card, which you are given when you check in. At night-time the barrier is closed for security and to avoid any disturbance. However, it is always possible to drive out and emergency services can always pass. 

What should I take with me?

Remember that you spend a lot of time outdoors when you’re camping. Check the weather forecast and pack your clothes according to the expected weather. A wind- and waterproof jacket, comfortable trousers and walking shoes are always good to have with you. If you’re staying on a campsite outside the summer season, don’t forget a fleece or woolly jumper, hat, gloves and wind- and waterproof trousers. Also, don’t forget to pack your swimsuits for those hot summer days for a dip in the lake, sea or pool!

I thought everyone walked around in Crocs and tracksuits. Am I wrong?

Ha ha – it sounds like you’ve seen the sketch from the TV series Macken. No matter how funny the sketch was at the time it doesn’t reflect what modern campsites look like,  so if that’s what you’re expecting you may be disappointed! People these day just wear ordinary clothes, the everyday style. Camping is a holiday, after all! 

Can I stay at a campsite in the winter?

Yes, there are several campsites and resorts that are open throughout the year and we ensure your camper has a heater!

What is a service building?

All campsites have one or more service buildings that are always open, which have toilets, showers, washbasins, irons & boards, washing machines & dryers, a kitchen area with washing up facilities and a baby changing table. These areas are shared by all the guests, so be sure to leave them as clean and tidy as you would like to find them.

I never drove camper before, is it easy to drive ?

Driving a campervan or a motorhome requires more skills than driving a regular passengers car, however it is not as difficult as many people think, you just have to be aware of the added weight/size of the vehicle and its effect on accelerating and maneuvering, take your time in the first few days getting used to the car size and you will be fine.

Do I need a special driving permit to drive the camper ?

Your international driving license category “B” (issued based on your local driving license) is good to drive campers up to 3.5 tons and most campers fall under this weight limit.